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How bandit78 Protects Your Personal Data

Your account data — from your registration details to every deposit you make via DANA, OVO, GoPay or QRIS — is handled under a clear, documented privacy framework…

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyData access requests within 7 working daysNo data sold to third parties

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What This Privacy Policy Covers

bandit78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every interaction you have with bandit78 — creating an account, completing identity verification, depositing funds through DANA, OVO, GoPay or QRIS, and contacting our support team. We collect the minimum data needed to operate your account: name, email address, payment method

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identifiers and session activity logs. Whether or how this policy applies to certain features depends on local law. We do not retain payment credentials beyond the session in which a transaction is processed, and your QRIS scan data is never stored on our servers after confirmation.
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Our servers use AES-256 encryption for data at rest and TLS 1.3 for data in transit, so your information stays protected across every touchpoint.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, ask us to correct inaccurate records, or submit a deletion request, our dedicated privacy team is available to help. We respond to all privacy-related queries within 7 working days. You can reach us through the channels below — the live chat option is the fastest route and is staffed 24 hours a day, 7 days a week, including for players in Bandung and across Indonesia.

Team online

Live Chat

Open the chat widget inside your account dashboard anytime — our privacy support team is available 24/7 and can process data access or correction requests on the spot.

Email Support

Send a detailed privacy request to our support address listed in your account settings; we acknowledge receipt within 24 hours and provide a full response within 7 working days.

Account Settings Panel

Navigate to Settings → Privacy in your account to download a summary of your stored data, update your communication preferences, or submit a formal deletion request directly.

DATA HANDLING STANDARDS

Six Ways We Manage Your Data Responsibly

Every aspect of how we store, process and eventually delete your personal data follows a documented internal protocol.

Cookie Control

We use session cookies for login security and analytics cookies to understand lobby navigation. You can manage or disable non-essential cookies at any time via the cookie settings panel in your account footer.

Account Security Protocol

Two-factor authentication is available for all accounts. We log every login attempt — including device type, IP address and timestamp — so you can review your access history directly from the Security tab.

Payment Data Retention

Transaction records — whether via DANA, OVO, GoPay or QRIS — are retained for the period required to meet financial recordkeeping obligations, after which they are permanently deleted from active databases.

Third-Party Data Sharing

We share data only with service partners directly required to run your account — payment processors and identity verification providers. We never sell or rent your personal data to advertisers or unrelated third parties.

Data Retention Schedule

Active account data is held for the duration of your account. Inactive accounts are flagged after 24 months; you receive an email notification before any data is scheduled for deletion, giving you time to respond.

How to Request Changes

Submit a data correction or deletion request via live chat, email or the Settings → Privacy panel. We confirm receipt within 24 hours and complete the action within 7 working days, sending you a written confirmation once done.

Your Privacy Policy Questions, Clearly Answered

The questions below cover the most common things you may want to know about how bandit78 handles your personal data — from what exactly we collect to how you can request full deletion of your account information. If your specific question is not here, our live chat team can address it within minutes.

We collect your name, email address, date of birth and the payment method identifier you register — such as your DANA or OVO mobile number. We also log device type, IP address and session timestamps for account security purposes.

We store a reference identifier — such as your registered mobile number for DANA or OVO — but we never store full payment credentials or QRIS scan codes after a transaction is confirmed. All payment data in transit is encrypted via TLS 1.3.

Go to Settings → Privacy in your account and select 'Request My Data'. We will compile a summary of all stored data and send it to your registered email address within 7 working days of your request being submitted.

Yes. Submit a deletion request through live chat, email or the Settings → Privacy panel. We will remove your personal data from active systems within 7 working days, subject to any retention obligations that depend on local law.

Only with partners necessary to run your account — payment processors such as the networks behind DANA and GoPay, and identity verification services. We do not sell, rent or exchange your data with advertisers or unrelated commercial parties.

Account data is retained while your account is active. After 24 months of inactivity, we send an email notification before scheduling any data deletion. You can reactivate or request deletion before that deadline by contacting support.

We use strictly necessary session cookies for login and optional analytics cookies to improve lobby navigation. You can review and adjust your cookie preferences at any time using the cookie settings panel located in your account footer.

How bandit78 Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings Panel

Six Ways We Manage Your Data Responsibly

Cookie Control

Account Security Protocol

Payment Data Retention

Third-Party Data Sharing

Data Retention Schedule

How to Request Changes

Your Privacy Policy Questions, Clearly Answered

01 What personal data does bandit78 collect when I open an account?

02 Does bandit78 store my DANA, OVO, GoPay or QRIS payment details?

03 How can I request a copy of all the data bandit78 holds about me?

04 Can I ask bandit78 to delete my personal data entirely?

05 Does bandit78 share my data with third parties?

06 How long does bandit78 keep my account data after I stop playing?

07 What cookies does bandit78 use, and can I control them?

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